Rewards Program
Participation in the U.S Bank Business Essentials™ Visa® Card Rewards Program (“Program”) is restricted to U.S. residents who are 18 years of age or older (“Cardmember”, “you”, and “your”) and in whose name U.S. Bank National Association (“Issuer”, “U.S. Bank”, “we”, “us” and “our”) maintains a U.S. Bank Business Essentials Credit Card account (an “Account”). These “Program Rules” describe how you may earn and redeem points earned this Program (“Points”) for rewards described below and other benefits offered from time to time. An “Authorized Officer” is the individual who applied for the Account or otherwise agreed to be responsible for the Account.
Program Participation
Subject to these Program Rules, you may redeem Points earned in the Program for any of these rewards options:
- Visa-Branded Rewards Cards
- Statement Credit or Account Deposit
- Merchandise Rewards
- Gift Cards
- Real-Time Rewards
- Travel Rewards
- Charitable Contributions
Program administrative services are provided by third party vendors.
To participate in the Program, your Account must be open and in good standing (not past due or overlimit) under the terms of your Cardmember Agreement. We may alter, change, or terminate the Program at any time without advance notice. We may also disqualify Cardmembers who have violated any of these terms and conditions or the terms of their Cardmember Agreement with us. Determination and payment of tax liability is the sole responsibility of the Cardmember. The Program is void where prohibited by federal, state, or local law.
Rewards Summary
U.S. Bank will credit your Account with rewards as follows.
1. Cash back rewards are earned under the U.S. Bank Business Essentials™ Visa® Card program. These rewards are earned as “Points,” and you will earn 2 Points for every $1 spent in eligible Net Purchases.
2. You will earn 2.5 Points (2 base and 0.5 additional Points) for every $1 in eligible Net Purchases spent when you qualify for the Business Essentials Earning Bonus except as described below.
In order to earn the Business Essentials Earning Bonus, you must:
- Have or open, with a minimum opening deposit of $25, one of the business checking accounts listed below (each a “Qualifying Business Checking Account”), and
- U.S. Bank Business Essentials®
- U.S. Bank Gold Business Checking
- Gold Business Checking with Interest
- U.S. Bank Platinum Business Checking
- Have a “Qualifying Balance” of $10,000 or more with U.S. Bank in a Qualifying Business Checking Account. Deposits in other U.S. Bank accounts do not qualify towards the Qualifying Balance requirement.
- See Business Pricing Information and Business Essentials Pricing Information for additional pricing details specific to the Qualifying Business Checking Accounts.
Exceptions:
- Business Essentials Earning Bonus applies to a maximum of $10,000 in eligible Net Purchases each Card billing cycle. Eligible Net Purchases over $10,000 during each Card billing cycle will earn the base earn of 2 Points per $1 spent in Net Purchases.
- Not all Purchases are eligible to earn the Business Essentials Earning Bonus: Purchases classified as (1) education/school, (2) gift cards (including discount gift card sites), and (3) tax will earn the base of 2 points per $1 spent in Net Purchases and may not earn additional Points for the Business Essentials Earning Bonus. These Purchases are not calculated as part of the $10,000 cap. Each merchant’s business is identified by a category code established by Visa. We do not determine the category codes applied to merchants’ businesses and reserve the right to determine which Purchases qualify for additional rewards.
The Qualifying Balance is determined as follows:
- At the end of each day an average Qualifying Balance is calculated. The balance is based on a 30-day average balance of all Qualifying Business Checking Accounts and is calculated by adding together the end of day ledger balance(s) for every day in the last 30 days and dividing the total by
- 30 calendar days, or
- the number of days since opening a Qualifying Business Checking Account if less than 30 days.
- The Business Essentials Earning Bonus tier that is applied to your U.S. Bank Business Essentials credit card account is determined based upon the Qualifying Balance (as described above).
If your daily Qualifying Balance qualifies you for a tier upgrade or downgrade, you will be moved to the higher or lower tier (within 5 business days). This means that the bonus tier that will be applied to your Account may vary during a credit card billing cycle. The Business Essentials Earning Bonus is applied based on the Purchase transaction date using the effective tier value determined as of the date the transaction posts.
The applicable Business Essentials Earning Bonus tier will be determined by reviewing the Qualifying Balance of the Authorized Officer’s Qualifying Business Checking Accounts. Balances of employee Qualifying Business Checking Accounts will not qualify for determining the Business Essentials Earning Bonus.
3. You may also earn additional Points when prepaid hotels and car rentals are booked directly on the Travel Center website. See the Travel Rewards section below for more information.
Points will expire if there is no reward, Purchase, or balance activity on your Account for 12 consecutive statement cycles. If you make a Purchase return or otherwise receive credit on a Purchase transaction, Points will be deducted from your Points balance based on the Business Essentials Earning Bonus tier that applies to your card account when you make the return or receive the credit.
Your Account must be open and in good standing (not past due or overlimit) on the closing date of the billing cycle to earn and redeem Points and benefits. Subject to credit availability, the number of Points that may accumulate in any monthly billing cycle for your Account is unlimited. Net Purchases for a statement period are determined by totaling all new Purchases charged to the Account during the billing cycle, then subtracting credits posted to the Account during the billing cycle for returned Purchases and/or adjustments.
If credits during a statement period exceed Purchases, the credit balance will be carried over to the following billing cycles and offset against future Purchases charged to the Account for purposes of awarding Points. We may round Net Purchases up or down to a whole dollar amount for purposes of awarding Points. Points will not be awarded for any billing cycle if your Account is closed or is not in good standing (past due or overlimit) on the closing date for that billing cycle.
Points are earned on eligible Net Purchases. Net Purchases are Purchases minus credits and returns. Not all transactions are considered to be Purchases and eligible to earn rewards, such as transactions posting as Convenience Checks; Balance Transfers; Advances (including ATM withdrawals, wire transfers, traveler's checks, money orders, foreign cash transactions, betting transactions, and lottery tickets); interest charges and fees; credit insurance premiums; and transactions to (i) fund certain prepaid card products, (ii) buy currency from the U.S. Mint, or (iii) buy cash convertible items. We reserve the right to adjust or reverse the number of Points that were awarded for unauthorized transactions.
Please allow up to 1-2 statement billing cycles after a Purchase for Points to post to your Points balance. Your Point balance is available online in the Rewards Center.
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Redeeming Rewards
The complete range of redemption options is available when Cardmembers call 888-229-8864 or visit the Rewards Center at usbank.com. U.S. Bank and/or third party vendors may change or terminate participating merchants, withdraw, limit, modify, or cancel any rewards, add an unlimited number of blackout dates, or increase the number of Points required for a reward at any time without advance notice, even though such changes may affect the accrual or value of rewards. Reward redemption is subject to availability based upon Cardmember’s Account mailing address.
Maximum Point value applies to Points redeemed for a deposit into an eligible U.S. Bank Account or statement credit. The redemption value may be different if you choose to redeem your Points for other rewards such as travel, merchandise, and/or gift cards. Other restrictions apply. Establishment or ownership of a U.S. Bank Account or other relationship with U.S. Bank is not required to obtain a card or to be eligible to use Points to obtain any rewards offered under the program. Minimum redemption amounts may vary and are subject to change without notice.
All reward redemptions are final.
Points cannot be used as payment for obligations owed to U.S. Bank or its affiliates. Exception: Cardmembers can choose to redeem their earned Points for statement credit to be applied to their Account. The statement credit will reduce the Account balance but does not count as a payment and thus does not reduce the minimum payment due. There are no refunds, exchanges, replacements or conversions for currency, credit, other points or rewards for no-shows or unused portions of rewards, unless otherwise noted.
Subject to applicable law, you may not redeem rewards, and you will immediately lose all of your rewards if your Account is closed to future transactions (including, but not limited to, Program misuse, failure to pay, bankruptcy, or death). We reserve the right to verify and adjust Points at any time before or after posting any redemption.
For redemptions, information about the current Program Rewards Schedule, inquiries, and updates, Cardmembers may visit the Rewards Center at usbank.com or call the Rewards Center anytime at 888-229-8864.
Visa Branded Rewards Cards
You may redeem Points for Visa-branded rewards cards (“Rewards Cards”). Points are redeemed when a Rewards Card is requested by a Cardmember. At the time of the Rewards Card redemption, your Points balance will be reduced by the number of Points used to obtain the reward(s). U.S. Bank will use its best reasonable efforts to issue a Rewards Card within 7-10 business days of your request. Rewards Cards lost in mail will be replaced at no cost to the Cardmember if correct address information is provided at the time of redemption. Once received, Rewards Cards can be replaced if lost or stolen if the Rewards Card number is available.
Rewards Cards are mailed only to the Cardmember’s billing address. Rewards Cards will be personalized with the Cardmember’s name and cannot be exchanged or refunded. Rewards Cards can be used at any merchant that accepts Visa debit cards.
Statement Credit or Account Deposit
You may redeem Points for cash back in the form of a deposit as a statement credit or to your U.S. Bank savings, checking or money market account. Points redemptions are deducted from the rewards balance when the reward redemption is requested by a Cardmember.
Statement credits are issued via a credit to your Account by accessing the Rewards Center at usbank.com. A credit will be applied to your Account within 1-2 statement billing cycles. Points redeemed for a statement credit will reduce the account balance but will not count toward your minimum payment due.
Account deposit redemptions may be issued via an electronic ACH deposit only to your U.S. Bank checking, savings or money market accounts. Account deposit redemptions may not be deposited to an international account. Redemptions to a U.S. Bank checking, savings or money market account will be applied within 7 business days of your redemption request.
You must enter an accurate routing number for the financial institution associated with your Account and an accurate account number for your cash reward redemption to be processed correctly. Routing numbers entered for a cash reward redemption are checked against the routing number directory maintained by the Federal Reserve. If you have entered your routing number correctly and it is not accepted by the Rewards Center, please contact your financial institution to verify the number. If your routing number still is not accepted, please call the Rewards Center at 888-229-8864. U.S. Bank is not responsible for incorrectly entered banking information.
Merchandise Rewards
You may redeem Points for merchandise available through participating merchants under the then-current Program Rewards offering located at the Rewards Center at usbank.com. Points for merchandise are redeemed and deducted from the rewards balance when merchandise is requested by a Cardmember. U.S. Bank and our third-party vendor(s) shall not be liable for any bodily and/or property damage that may result from the use of any merchandise acquired through the Program.
Your redemption for merchandise constitutes your agreement to the following terms and conditions of our third-party vendor(s) (such terms and conditions are in addition to any terms and conditions of participating merchants) – please review:
Merchandise merchants are in no way affiliated with U.S. Bank, nor are merchandise merchants considered sponsors or co-sponsors of this Program. Use of merchandise merchant names and/or logos are by permission of each respective merchandise merchant and all trademarks are the property of their respective owners. Returns are only accepted for merchandise that is damaged, defective, or mis-shipped and reported within 30 days of the receive date – unless otherwise noted. Items supplied by Best Buy are subject to all of Best Buy’s conditions of use and policies, which can be found on www.bestbuy.com. Manufacturer warranties, if any and if applicable, cover merchandise offered in the Program. Redemption for merchandise is not available where prohibited by law. Merchandise redeemed may be shipped within the 48 contiguous United States only, unless noted otherwise. Only standard shipping is available; no express delivery. Ship-to address must be a street address; APO/FPO/PO Box addresses are not accepted.
Gift Cards
You may redeem Points for gift cards available under the then-current Program Rewards offering located at the Rewards Center. Points for gift cards are redeemed and deducted from the rewards balance when gift cards are requested by a Cardmember. You may not use cash or anything other than rewards earned with your Account to acquire gift cards through the Program. Some gift cards are also available as eGift cards and will be delivered electronically via email. A maximum of three (3) eGift cards can be redeemed per day. Valid email address is required for eGift card redemption(s). U.S. Bank and our third-party vendor(s) shall not be liable for any bodily and/or property damage that may result from your use of gift cards acquired through the Program.
Your redemption for gift cards constitutes your agreement to the following terms and conditions of our third-party vendor(s) (such terms and conditions are in addition to any terms and conditions appearing on or with the gift cards) – please review:
Gift card merchants are in no way affiliated with U.S. Bank, nor are gift card merchants considered sponsors or co-sponsors of this Program. Use of gift card merchant names and/or logos are by permission of each respective gift card merchants and all trademarks are the property of their respective owners. Additional terms and conditions of gift card merchants apply to gift cards, and such terms and conditions are subject to change at gift card merchant's sole discretion, if permitted by law. Please see information provided with the gift card or the merchant’s gift card/certificate or website and the physical gift card for such additional terms and conditions. Gift cards can only be shipped within the 50 United States and U.S. territories. Gift cards will not be personalized and are transferable and may be redeemed by any person. Gift cards must be presented to participating gift card merchant for use. Gift cards may not be reloaded. Mechanical reproductions, copies or facsimiles of gift cards will not be accepted. Gift cards are not exchangeable, refundable or redeemable for cash and cannot be replaced if lost or stolen. There are no refunds, exchanges, replacements or conversions for currency, credit, other cash rewards or rewards for no-shows or unused portions of gift cards. Lost, stolen, destroyed or expired gift cards will not be reissued or replaced. Reasonable efforts will be made to ensure that the gift card is delivered in a timely manner. U.S. Bank, third party vendor(s) and gift card merchants are not responsible for gift cards or correspondence lost or delayed due to U.S. Mail delivery.
Real-Time Rewards
With Real-Time Rewards, you may instantly redeem Points for your credit card Purchases via text messaging. The Points redemption comes in the form of a credit to your monthly billing statement. Points will be deducted from your Points balance and a credit for the Purchase amount will be applied to your Account billing statement when you request redemption. For transactions which include a gratuity, fees, or estimated taxes, the statement credit may not equal your final Purchase amount. Auto bill pay transactions will be part of Real-Time Rewards text messages if the Purchase falls within your preference selections. Real-Time Rewards text messages are available only for transactions with U.S. merchants. You may sign up for Real-Time Rewards using your 10-digit U.S. mobile number. Only one mobile number may be used per credit card account. If any changes are made to your Account that will affect the card number, account ownership or your rewards program, you will need to re-enroll in Real-Time Rewards. Message and data rates may apply. The short code REDEEM (733336) is used by Real-Time Rewards to send redemption requests. Message frequency is based upon the preferences you select and the Purchases you make on your Account. Text ‘HELP’ to REDEEM (733336) for Help. Text ‘STOP’ to REDEEM (733336) to cancel your participation in Real-Time Rewards. All cancellations completed via text message will remove that mobile number from all accounts registered for Real-Time Rewards. Please visit: https://rtr.myrewardsaccess.com for a full listing of the Mobile Terms and Conditions. For inquiries, to sign up to receive text alerts, to update your preferences or to cancel your enrollment, please visit the Rewards Center at usbank.com or call the Rewards Center at 888-229-8864.
You will not receive Real-Time Rewards text messages until you confirm your enrollment and preferences. You will receive a Real-Time Rewards request text message if your credit card Purchase falls within the criteria you have set up in your Real-Time Rewards preferences. You must have enough Points to cover the entire purchase in order to receive a text message to redeem. Merchants who accept Visa cards are assigned a merchant code based on the kinds of products and services they sell. U.S. Bank does not control how Purchases are processed by merchants or the merchant codes they use; therefore, U.S. Bank cannot guarantee that a specific transaction will qualify. Your Account must remain in good standing in order to redeem. You may redeem by replying ‘REDEEM’ within 24 hours of when the message was sent. You may only redeem the most recent Real-Time Rewards text message. Upon confirmation of a redemption request, Points will be deducted from your balance immediately, and a credit to your statement will be processed within three business days and will appear on your next billing statement. The Account statement credit for a Real-Time Rewards redemption will reduce the Account balance but will not count toward the minimum payment due. All redemptions are final. If you return the item or service that you redeemed Points for to the merchant, the Points will not be reinstated, but you may receive a credit to your credit card account (in accordance with the merchant’s return policy).
Travel Rewards
You will earn 6 Points (2 base and 4 additional Points) for every $1 in eligible Net Purchases spent on prepaid car and hotel reservations purchased in the Travel Center using your U.S. Bank Business Essentials™ Visa® Card instead of Points.
The 4 additional Points will be deposited into your reward account after payment has been processed. Please allow 1-2 statement billing cycles for Points to be credited to your Account. Purchased hotel and car transactions will appear on your credit card statement as RTI*TravelCenter*.
The 4 additional Points will appear on your Points earning statement and in your Points history in the Rewards Center as “4 EXTRA POINTS: PURCHASE TRAVEL.”
If cancellation is permitted and you cancel a hotel or car rental reservation for which you have earned 4 additional Points, the 4 additional Points will be reversed.
If Points and cash are used for payment when there is more than one type of travel reservation in the cart, Points will be split equally across the components of the reservation. The cash portion of the payment will be applied to any remaining balance(s). The 4 additional Points will be calculated on the cash portion of the eligible hotel and car components.
You may redeem Points to purchase travel rewards. All travel reservations must be booked through the Travel Center. Points are considered fully redeemed when a confirmation number is issued and Points are deducted from your balance. Travel rewards can be issued in any individual’s name, but Points used for the purchase must be redeemed by a Cardmember on the Account. U.S. Bank and our third party vendor(s) shall not be liable for any bodily and/or property damage that may result from your use of travel rewards, or the performance by the travel providers (e.g., airlines, hotels, etc.). You may obtain travel redemptions with a combination of Points and Purchase.
Your redemption for travel rewards constitutes your agreement to the terms and conditions of our third-party vendor(s). If you book travel through the Travel Center online, please refer to additional terms and conditions provided in the online redemption process. If you book travel by phone, a $39 Travel Advisor Consultation fee will be charged per airline passenger.
Charitable Contributions
From time to time you may have the opportunity on the Rewards Center to redeem Points toward a monetary contribution to a named charity. U.S. Bank will match each monetary charitable contribution at 100% (no cap). The named charity may vary. Point redemptions toward monetary charitable contributions may not be tax deductible. Please consult your tax advisor to determine if your redemption towards a charitable contribution is tax deductible.
Limitation of Liability
In addition to other disclaimers set forth in these Program Rules, third party vendors and U.S. Bank make no guarantees, warranties or representations of any kind, expressed or implied, with respect to the goods or services offered by any participating merchant; and shall not be liable for any loss, expense, accident, injury or inconvenience that may arise in the connection with the use of such rewards, or as a result of any defect in or failure of such rewards. Third party vendors and U.S. Bank specifically disclaim any defect in or failure of such rewards. Third party vendors and U.S. Bank specifically disclaim any implied warranties of merchantability or fitness for a particular purpose.
To the fullest extent permitted under applicable law, in no event shall U.S. Bank and its third party vendors be liable for any special, indirect, incidental, punitive or consequential damages suffered in any connection with the Program howsoever caused and regardless of the form of cause of action, demand or claim, whether based on contract or tort, including negligence, and even if such damages are foreseeable or any of the foregoing persons has been advised of the possibility of such damages.