Rewards Program
Participation in the Rewards Program (“Program”) is restricted to U.S. residents who are 18 or more years old (“Cardmember”, “you”, and “your”) in whose name U.S. Bank National Association (“U.S. Bank”, “we”, “us” and “our”) maintains a Credit Card Account (an “Account”). Subject to the Program rules, you may redeem Rebates earned in the Program for cash reward in the form of a statement credit to your Account, a deposit into a U.S. Bank Savings, Checking or Money Market account or for a rewards card. Program administrative services are provided by third party vendors.
Program Participation
To participate in the Program, your Account must be open and in good standing (not past due or overlimit) under the terms of your Cardmember Agreement. We may alter, change, or terminate the Program at any time without advance notice. We may also disqualify Cardmembers who have violated any of these terms and conditions or the terms of their Cardmember Agreement with us. Determination and payment of tax liability is the sole responsibility of the Cardmember. The Program is void where prohibited by federal, state, or local law.
Earning Cash Rewards
Cardmember must enroll each quarter into two retailers and one Purchase category of their choice, or all net Purchases (Purchases minus returns or credits) will earn no more than 1.5% Cash back. Allow up to 3 business days for registration to take effect before you will be eligible to earn 3% Cash Rewards and 6% Cash Rewards. You will earn 6% Cash back on your first $1,500 in combined net Purchases at your two chosen 6% retailers. You will earn 3% Cash back on your first $1,500 in net Purchases in your chosen 3% category.
Gas station and electric vehicle charging station Purchases at discount stores/supercenters, wholesale clubs and grocery stores/supermarkets will no longer qualify for the gas station and electric vehicle charging station everyday category and will only earn 1.5% cash back.
There are no limits on your 1.5% Cash Rewards earnings. During any calendar quarter in which you spend more than $1,500 combined at your two 6% retailers, you will earn 1.5% Cash Rewards for any additional spend at those retailers during that quarter. During any calendar quarter in which you spend more than $1,500 in your one 3% category, you will earn 1.5% Cash Rewards for any additional spend in that category during that quarter.
Transactions qualify for 6% or 3% Cash Rewards based on how merchants classify the transaction. Merchants that accept Visa credit cards are assigned a merchant code, determined by the merchant or its processor. U.S. Bank makes every effort to include all relevant merchant category codes in its listed Retailer and Purchase Categories. As U.S. Bank cannot control how merchants choose to classify transactions, we cannot guarantee a transaction will qualify for 3% and 6% Cash Rewards.
Merchant subsidiary Purchases and third-party delivery services are not eligible for additional Cash Rewards earning and will earn 1.5% Cash Rewards. Purchases not eligible for additional Cash Rewards earning will earn 1.5% Cash Rewards. U.S. Bank reserves the right to change Retailers and Purchase Categories.
In addition to earning 1.5% Cash Rewards for every $1 in eligible Net Purchases, Shopper Cash Rewards Cardmembers will earn an additional 4% Cash Rewards for every $1 in eligible Net Purchases spent on prepaid car and hotel reservations in the Rewards Center using your Shopper Cash Rewards card. Please allow 1-2 statement billing cycles for your bonus cash back to appear on your credit card statement.
We will show on your monthly Account statement the accrued Cash Rewards potentially eligible for redemption as of the statement billing date. Your 1.5% Cash Rewards earned will appear on your statement as "Cash Rewards", and the additional rewards you earn for 3% Cash Rewards and 6% Cash Rewards (1.5% and 4.5%, respectively, in excess of the 1.5% Cash Rewards) will appear on your statement as a "Bonus". The additional 4% cash back on prepaid travel booked in the Rewards Center will appear on your statement as"4% Extra Bonus Purchased Travel Rwd Ctr". We reserve the right to adjust or reverse the number of Cash Rewards that were awarded, or Cash Rewards potentially eligible for redemption, for unauthorized Purchases.
Earn an additional 4% cash back when you use your rewards card to purchase hotel rooms and car rentals booked directly on the Travel Center website. In addition to your base earn for purchases using your rewards credit card, you will earn an additional four percent (4%) in cash back rewards for every $1 in eligible Net Purchases spent on prepaid car and hotel reservations made on the Travel Center website using your rewards credit card. Cash back rewards cannot be redeemed toward travel reservations in the Travel Center.
The additional 4% cash back will be deposited into your reward account after payment has been processed. Please allow 1-2 statement billing cycles for the additional 4% cash back to appear on your credit card statement. Purchased hotel and car transactions will appear on your credit card statement as RTI*TravelCenter*.
The additional 4% cash back will appear on your cash rewards earning statement and in your cash rewards history in the Rewards Center as “4% BONUS: PURCHASE TRAVEL.”
If cancellation is permitted and you cancel a hotel or car rental reservation for which you have earned an additional 4% cash back, the additional 4% cash back will be reversed.
If cash rewards and cash are used for payment when there is more than one type of travel reservation in the cart, cash rewards will be split equally across the components of the reservation. The cash portion of the payment will be applied to any remaining balance(s). The additional 4% cash back will be calculated on the cash portion of the eligible hotel and car components.
Not all transactions are considered to be Purchases and eligible to earn cash back, such as transactions posting as Convenience Checks; Balance Transfers; Advances (including ATM withdrawals, wire transfers, traveler's checks, money orders, foreign cash transactions, betting transactions, and lottery tickets); interest charges and fees; credit insurance premiums; and transactions to (i) fund certain prepaid card products, (ii) buy currency from the U.S. Mint, or (iii) buy cash convertible items. Account must be open and in good standing (not past due or overlimit) on the closing date of the billing cycle to earn and redeem rewards and benefits. Subject to applicable law, you may not redeem cash back, and you will immediately lose all of your cash back, if your Account is closed to future transactions (including, but not limited to, due to Program misuse, failure to pay, bankruptcy, or death).
The Account and Cash Rewards are provided for personal, family and household use. U.S. Bank reserves the right to disallow or remove Cash Rewards awarded for Purchases made for other than personal, family or household use.
We reserve the right to change or cancel the U.S. Bank Shopper Cash Rewards Program at any time, with or without notice to you. The most current Program Rules are available at usbank.com.
Charitable Contributions
From time to time you may have the opportunity on the Rewards Center to redeem Points earned in the Program toward a monetary contribution to a named charity. U.S. Bank will match each monetary charitable contribution at 100% (no cap). The named charity may vary. Point redemptions toward monetary charitable contributions may not be tax deductible. Please consult your tax advisor to determine if your redemption towards a charitable contribution is tax deductible.
Redeeming Cash Rewards
Maximum Cash Rewards value applies to Cash Rewards redeemed for a statement credit or deposit into an eligible U.S. Bank Account. The redemption value may be different if you choose to redeem your Cash Rewards for other gift cards, Real-Time Rewards and other rewards options. Other restrictions apply. Establishment or ownership of a U.S. Bank Account or other relationship with U.S. Bank is not required to obtain a card or to be eligible to use Cash Rewards to obtain any rewards offered under the program. Minimum redemption amounts may vary and are subject to change without notice.
The complete range of cash rewards redemption options is available when Cardmembers call 888-229-8864 or visit the Rewards Center at usbank.com or through the U.S. Bank Mobile App. U.S. Bank National Association and/or third party vendors may change or terminate participating merchants, withdraw, limit, modify, or cancel any rewards, add an unlimited number of blackout dates, or increase the number of reward dollars required for a cash reward at any time without advance notice, even though such changes may affect the accrual or value of rewards. Reward redemption is subject to availability based upon Cardmember’s Account mailing address.
You may only redeem reward dollars for cash rewards if the outstanding balance of your Account is below its credit limit and if your Account is open and in good standing (not past due or overlimit) under the terms of your Cardmember Agreement. All cash reward redemptions are final. Cash rewards cannot be used as payment for obligations owed to U.S. Bank National Association or its affiliates. There are no refunds, exchanges, replacements or conversions for currency, credit, or rewards for unused portions or rewards, unless otherwise noted. Cash Rewards will not expire as long as your Account remains open.
If you have enough Cash Rewards available, you may redeem for a statement credit that offsets the cost of the Annual Membership Fee charged for your Account. This redemption option is available on the Rewards Center online and via phone for 90 days before and after the Account opening anniversary date. Cash Back redeemed for your Annual Membership Fee will reduce the Account balance but will not count toward your minimum payment due. Cash Back will be immediately deducted from your balance following redemption. If you redeem Cash Back for this redemption option more than 3 business days before your Annual Membership Fee is billed, a credit in the amount of the Annual Membership Fee will be applied on the next business day after the fee is billed on your statement. If you redeem after that, a credit in the amount of the Annual Membership Fee will be applied 7-10 business days after the date of redemption.
We reserve the right to verify and adjust Cash Rewards at any time before or after posting any redemption. Subject to applicable law, once you or we close an Account for any reason, all accumulated rebates are forfeited.
For redemptions, information about the current Program Rewards Schedule, inquiries, and updates, Cardmembers may visit the Rewards Center at usbank.com, through the U.S. Bank Mobile App or call the Rewards Center anytime at 888-229-8864.
Gift Cards
You may redeem Cash rewards earned in the Program for gift cards available under the then-current Program Rewards offering located at the Rewards Center. Cash rewards for gift cards are redeemed and deducted from the Cash rewards balance when gift cards are requested by a Cardmember. You may not use cash or anything other than Cash rewards earned with your Account to acquire gift cards through the Program. Some gift cards are also available as eGift cards and will be delivered electronically via email. A maximum of three (3) eGift cards can be redeemed per day. Valid email address is required for eGift card redemption(s). U.S. Bank and our third-party vendor(s) shall not be liable for any bodily and/or property damage that may result from your use of gift cards acquired through the Program.
Your redemption for gift cards constitutes your agreement to the following terms and conditions of our third-party vendor(s) (such terms and conditions are in addition to any terms and conditions appearing on or with the gift cards) – please review:
Gift card merchants are in no way affiliated with U.S. Bank, nor are gift card merchants considered sponsors or co-sponsors of this Program. Use of gift card merchant names and/or logos are by permission of each respective gift card merchants and all trademarks are the property of their respective owners. Additional terms and conditions of gift card merchants apply to gift cards, and such terms and conditions are subject to change at gift card merchant's sole discretion, if permitted by law. Please see information provided with the gift card or the merchant’s gift card/certificate or website and the physical gift card for such additional terms and conditions. Gift cards can only be shipped within the 50 United States and U.S. territories. Gift cards will not be personalized and are transferable and may be redeemed by any person. Gift cards must be presented to participating gift card merchant for use. A gift card may only be used once. Mechanical reproductions, copies or facsimiles of gift cards will not be accepted. Gift cards are not exchangeable, refundable or redeemable for cash and cannot be replaced if lost or stolen. There are no refunds, exchanges, replacements or conversions for currency, credit, other cash rewards or rewards for no-shows or unused portions of gift cards. Lost, stolen, destroyed or expired gift cards will not be reissued or replaced. Reasonable efforts will be made to ensure that the gift card is delivered in a timely manner. U.S. Bank, third party vendor(s) and gift card merchants are not responsible for gift cards or correspondence lost or delayed due to U.S. Mail delivery.
Visa Branded Prepaid Rewards Cards
Cash rewards for Visa-branded rewards cards (“Rewards Cards”) are redeemed when a Rewards Card is requested by Cardmembers. At the time of the Rewards Card redemption, your cash rewards balance will be reduced by the number of cash rewards used to obtain the reward(s). U.S. Bank National Association will use its best reasonable efforts to issue a Rewards Card within 7-10 business days of your request. Rewards Cards lost in mail will be replaced at no cost to the Cardmember if correct address information is provided at the time of redemption. Once received, Rewards Cards can be replaced if lost or stolen if the Rewards Card number is available.
Rewards Cards are mailed only to the Cardmember’s billing address. Rewards Cards will be personalized with the Cardmember’s name and cannot be exchanged or refunded. Rewards Cards can be used at any merchant that accepts Visa debit cards.
Cash Rewards as a Statement Credit or Account Deposit
You can choose to redeem rebates for cash rewards in the form of a deposit as a statement credit or to your U.S. Bank Savings, Checking or Money Market account. Cash reward redemptions are deducted from the cash rewards balance when the cash reward redemption is requested by a Cardmember.
Statement credits are issued via a credit to your Account by accessing the Rewards Center at usbank.com or through the U.S. Bank Mobile App. A credit will be applied to your Account within 6-8 weeks. Rebate dollars redeemed for a statement credit will reduce the account balance but will not count toward your minimum payment due.
Account deposit redemptions may be issued via an electronic ACH deposit only to your U.S. Bank Savings, Checking or Money Market accounts. Account deposit redemptions may not be deposited to an international account. Redemptions to a U.S. Bank checking or savings account will be applied within 7 business days of your redemption request.
You must enter an accurate routing number for the financial institution associated with your Account and an accurate account number for your cash reward redemption to be processed correctly. Routing numbers entered for a cash reward redemption are checked against the routing number directory maintained by the Federal Reserve. If you have entered your routing number correctly and it is not accepted by the Rewards Center, please contact your financial institution to verify the number. If your routing number still is not accepted, please call the Rewards Center at 888-229-8864. U.S. Bank National Association is not responsible for incorrectly entered banking information.
Real-Time Rewards
With Real-Time Rewards, you may instantly redeem cash rewards for your credit card Purchases via text messaging. The Cash Rewards redemption comes in the form of a credit to your monthly billing statement. Cash rewards will be deducted from your balance and a credit for the Purchase amount will be applied to your Account billing statement when you request redemption. For transactions which include a gratuity, fees, or estimated taxes, the statement credit may not equal your final Purchase amount. Auto bill pay transactions will be part of Real-Time Rewards text messages if the Purchase falls within your preference selections. Real-Time Rewards text messages are available only for transactions with U.S. merchants. You may sign up for Real-Time Rewards using your 10-digit U.S. mobile number. Only one mobile number may be used per credit card account. If any changes are made to your Account that will affect the card number, account ownership or your rewards program, you will need to re-enroll in Real-Time Rewards. Message and data rates may apply. The short code REDEEM (733336) is used by Real-Time Rewards to send redemption requests. Message frequency is based upon the preferences you select and the Purchases you make on your Account. Text ‘HELP’ to REDEEM (733336) for Help. Text ‘STOP’ to REDEEM (733336) to cancel your participation in Real-Time Rewards. All cancellations completed via text message will remove that mobile number from all accounts registered for Real-Time Rewards. Please visit: https://rtr.myrewardsaccess.com for a full listing of the Mobile Terms and Conditions. For inquiries, to sign up to receive text alerts, to update your preferences or to cancel your enrollment, please visit the Rewards Center at usbank.com, through the U.S. Bank Mobile App or call the Rewards Center at 888-229-8864.
You will not receive Real-Time Rewards text messages until you confirm your enrollment and preferences. You will receive a Real-Time Rewards request text message if your credit card Purchase falls within the criteria you have set up in your Real-Time Rewards preferences. You must have enough cash rewards to cover the entire Purchase in order to receive a text message to redeem. Merchants who accept Visa cards are assigned a merchant code based on the kinds of products and services they sell. U.S. Bank does not control how Purchases are processed by merchants or the merchant codes they use; therefore, U.S. Bank cannot guarantee that a specific transaction will qualify. Your Account must remain in good standing (not past due or overlimit) in order to redeem. You may redeem by replying ‘REDEEM’ within 24 hours of when the message was sent. You may only redeem the most recent Real-Time Rewards text message. Upon confirmation of a redemption request, cash rewards will be deducted from your balance immediately, and a credit to your statement will be processed within three business days and will appear on your next billing statement. The Account statement credit for a Real-Time Rewards redemption will reduce the Account balance but will not count toward the minimum payment due. All redemptions are final. If you return the item or service that you redeemed cash rewards for to the merchant, the cash rewards will not be reinstated, but you may receive a credit to your credit card account (in accordance with the merchant’s return policy).
Travel Rewards
You may purchase travel with your rewards card through the Rewards Travel Center and earn an additional 4% cash back above base earn for every $1 in eligible Net Purchases spent on prepaid hotel, airline tickets and car reservations. *All travel reservations must be booked online through the Rewards Center at usbank.com or by phone at 888-229-8864. Travel reservations can be issued in any individual’s name, but travel must be purchased by an authorized Cardmember on the Account. U.S. Bank and our third party vendor(s) shall not be liable for any bodily and/or property damage that may result from your use of travel rewards, or the performance by the travel providers (e.g., airlines, hotels, etc.).
Your purchase for travel constitutes your agreement to the terms and conditions of our third party vendor(s). If you book travel through the Rewards Center at usbank.com, please refer to additional terms and conditions provided in the online booking process. If you book Air travel by phone, a $39 Travel Advisor Consultation fee will be charged per passenger, and please refer to additional terms and conditions provided on your travel itinerary. There will continue to be no additional booking fees for award tickets booked online.
Airlines may impose additional fees that are not included in your award ticket, including but not limited to fees for seating, luggage and changing your ticket.
Limitation of Liability
In addition to other disclaimers set forth in these Program Rules, third party vendors and U.S. Bank National Association make no guarantees, warranties or representations of any kind, expressed or implied, with respect to the goods or services offered by any participating merchant; and shall not be liable for any loss, expense, accident, injury or inconvenience that may arise in the connection with the use of such rewards, or as a result of any defect in or failure of such rewards. Third party vendors and U.S. Bank National Association specifically disclaim any defect in or failure of such rewards. Third party vendors and U.S. Bank National Association specifically disclaim any implied warranties of merchantability or fitness for a particular purpose.